Privacy Policy
We respect your privacy. This policy explains what data we collect when you use auxilifiers.com or engage us as a client, why we collect it, how we protect it, and the choices you have. We've tried to keep the language plain — no buried clauses.
1. What we collect
From the website:
- Basic analytics (pages visited, time on site, country) via privacy-friendly analytics.
- Information you give us in the contact form (name, email, phone, company, message).
- Testimonials you submit (stored locally in your browser, plus emailed to us if you submit).
From client engagements:
- Business details, project requirements, access credentials you choose to share.
- Communications across email, chat, and calls.
- Invoicing details (company name, address, tax ID) for billing.
2. How we use it
We use your data only to:
- Reply to your enquiry and propose work.
- Deliver the services you've hired us for.
- Invoice you and keep accounting records as legally required.
- Improve the website and our processes.
We do not sell your data. We do not share it with third parties for their marketing. We do not use your data to train AI models.
3. Legal basis (for users in the EU/UK)
We process data on the following bases:
- Consent — when you submit the contact form or a testimonial.
- Contract — when we're delivering services to you.
- Legitimate interest — for site analytics and to keep our services secure.
- Legal obligation — invoice and tax records.
4. Where we store it
Contact form submissions are received via Resend and forwarded to info@auxilifiers.com. Project files are stored in encrypted cloud workspaces (Google Workspace, Notion, GitHub, Vercel). Some providers are based outside Pakistan; transfers are protected by their standard contractual clauses or equivalent safeguards.
5. How long we keep it
Contact form data: kept up to 24 months after our last conversation, then deleted.
Client project data: kept for the duration of the engagement plus 36 months for warranty/audit, then deleted on request.
Accounting records: kept for the minimum period required by law (typically 6 years).
7. Your rights
You have the right to:
- Access the personal data we hold about you.
- Correct anything inaccurate.
- Ask us to delete your data (subject to legal record-keeping obligations).
- Withdraw consent at any time.
- Object to certain processing.
Email info@auxilifiers.comwith “Privacy request” in the subject and we'll respond within 30 days.
8. Security
We protect your data with industry-standard measures: encrypted transit (HTTPS), encrypted storage, two-factor authentication on all team accounts, principle-of-least-privilege access, and regular reviews. No system is 100% secure, but we take reasonable steps to keep yours safe.
9. Children
Our services are not directed at children under 16. We do not knowingly collect data from children. If you believe we've received data from a child, contact us and we'll delete it.
10. Changes to this policy
If we update this policy, the “Last updated” date will change. Material changes will also be announced on this page for at least 30 days before taking effect.
11. Contact
Questions or concerns? info@auxilifiers.com.